Privacy Policy

What Information Do We Collect?

Jetta App collects the following types of information to create accounts and provide services:

• Identity Information: Full name, date of birth, national ID number or passport number (for KYC verification).
• Contact Details: Email address, mobile number.
• Financial Information: Mobile banking number or bank account details (required for deposits and withdrawals).
• Device & Browsing Data: IP address, device type, operating system, browser information, cookies.
• Gaming Activity: Betting history, gaming sessions, and win/loss records.
• Communication Records: Messages or chat logs sent to customer support.

We only collect information that is necessary to provide our services and meet legal obligations. No unnecessary data is requested.

How Is Your Information Used?

Jetta App uses the information it collects for the following purposes:

• Account registration and verification (KYC).
• Processing deposits, withdrawals, and financial transactions.
• Prevention of fraud, money laundering, and underage access.
• To provide technical support and customer service.
• To send promotions, bonuses, and personalized offers (subject to your consent).
• To improve platform performance and fix bugs.
• To promote responsible gaming and identify signs of addictive behavior.

Who Is Your Information Shared With?

Jetta App never sells your personal information. However, in limited circumstances, data may be shared with trusted third parties:

• Payment Processor: To process financial transactions.
• Identity Verification Provider: To perform KYC and age verification.
• Regulatory Authority: To fulfill legal obligations.
• IT & Security Partners: For cybersecurity and server maintenance.

Every partner operates under strict data confidentiality agreements and may not use your information without Jetta App's authorization.

Cookies & Tracking Technologies

Jetta App uses cookies on its website and app. These are primarily used for:

• To keep your login session active.
• To remember your preferences and language settings.
• For traffic analysis and performance monitoring.
• To detect and identify fraudulent activity.

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

How Long Is Your Information Retained?

Jetta App retains your information only for as long as necessary. Generally:

• Your full profile is retained for as long as your account remains active.
• Even after account closure, transaction records may be retained for 5 to 7 years for legal compliance purposes.
• Marketing cookies are typically cleared within 30 to 90 days.

We use secure methods to destroy data so that recovery is not possible.

Your Rights

As a Jetta App user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of data that falls outside of legal retention requirements.
• Right to Object to Processing: You may opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your data in a specific format.

Minor Protection

Jetta App is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

Policy Updates

Jetta App may update this Privacy Policy from time to time. For any significant changes, you will be notified in advance via your registered email or an in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.